4 Ways Mobile Devices Have Transformed Remote Monitoring and Process Control

mobileHMI

Mobile devices have changed many things about the way we live and work today. They’ve changed the way we interact with each other, consume new media, purchase goods and services – they have become essential lifestyle accessories in a relatively short period of time. This is true not only for individuals, but entire industries have been impacted in a significant way.

With that in mind, here’s a look at 4 ways in which mobile devices are changing remote monitoring and process control.

Remote Device Monitoring

Mobile devices can be used as portable HMIs (Human Machine Interfaces) to monitor remote equipment in the same way that standard HMIs are used. Field operators can quickly and easily assess the current conditions of a process or piece of equipment without being tied to a workstation.

This can be particularly useful for checking the system-wide effects of repairs or configurations that are made to field equipment, rather than manually visiting each piece of equipment to take measurements or waiting until someone in the control room lets him/her know about any potential problems or abnormalities.

There may also be situations in which a problem can be diagnosed and corrected without even visiting the site. By giving field operators and technicians the ability to access real-time data from wherever they may be, it may possible to eliminate any travel time or expense, freeing the operator or technician to work on other tasks. This may also eliminate the need for the technician to call back to the control room for updated information. This means the control room operator now has more time as well.

 

Viewing Documents and Other Media

In addition to monitoring and controlling processes and equipment, mobile devices can also serve as a sort of repository for useful information, providing a handy reference for materials that would ordinarily fill several books and would be nearly impossible to carry around over the course of a work day.

New workers can reference training materials like manuals, pictures and videos. Use tablets and smartphones to access safety guidelines or troubleshooting procedures. View schematics and diagrams.  Review incident reports or outstanding work orders.

If you think of mobile devices as nothing more than a portable library of relevant media, this use alone is enough to justify the investment.

 

Filling out Forms or Checklists

Operators and technicians frequently have a need to add information to a database regarding certain tasks performed – or simply as part of their day-to-day responsibilities. Whether performing inspections, completing service orders, updating personnel files, or any number of other tasks, mobile devices can save employees a tremendous amount of time by allowing them to perform these tasks from anywhere at any time.

 

Field technicians can update the control system instantaneously from the field – without having to return to the control room to fill out a form or deliver the results to a control room operator over the phone.  It’s not hard to imagine a scenario where a technician in the field, several miles from any control room, can use a single device to read a procedural document, review a checklist, enter relevant information into a form, then check to confirm that the information was entered completely and accurately – without any unnecessary travel time or phone calls.

 

Collaborating

One of the most profound applications of mobile devices is as a tool for instant collaboration. By allowing continuous access to live process data, personnel from different departments can collaborate and make decisions with up-to-date and accurate information at their fingertips.

Mobile devices can be used to document best practices by uploading pictures or videos of particular procedures and allowing these items to be reviewed by workers at other locations in other facilities. Smartphones and tablets allow personnel to access rich media at any time as a means of conveying a certain set of information to relevant parties. Use displays of real time and historical data in meetings or presentations. Mobile devices allow off-site personnel to participate in real-time activities with on-site personnel. Many possibilities are introduced by mobile technology.

Excerpted from the whitepaper “The Benefits of Data Mobility”, downloaded at www.scada.com.

3 Reasons You Should Consider Giving Your Process Operators Mobile Devices

eim_image-fw

That’s right. It’s time to own up to the fact that the majority of us are using phones and tablets to do business everyday. We buy, sell, trade, learn, teach, and all manner of horrible and wonderful things that we have always done (no, not everyone does horrible things, but don’t act like the things you do are always so wonderful either) all with the aid of portable devices that allow us to move freely about our lives without being tethered to a desk chair.

Why, then, is it so difficult for some people to recognize that our industrial process operators and technicians – who are so often stuck behind a stationary HMI or calling from the field to speak with someone who is – would be far better equipped to do their jobs if only they were afforded the same conveniences they afford themselves in their lives outside of work.

I know there are concerns about security – about opening some digital wormhole through which all sorts of nefarious activity could be invited. There are concerns about ill-intentioned deviants having potential access to sensitive process data – which is not only proprietary, but often essential to our infrastrucure – as well there should be. But it’s not like these potential problems didn’t exist before mobile devices, and while some concerns are certainly valid, mobile devices provide a number of key benefits and opportunities that cannot be ignored:

 

  • For Remote Management of Disparate Assets
    This one seems pretty obvious, but imagine the amount of time that could be saved by not having to manually inspect field equipment or call back to the control station every time there is a simple question.
  • For Constant Access to a Portable Media Viewer
    How can you ensure that operators and techs always have access to the latest work masters, training videos, etc.? Upload or edit a document and make your changes instantly available to all relevant perties – regradless of where they are or what they’re doing.
  • For Instant access to Forms and Form Data
    Create Purchase Orders or close Work Requests from anywhere. Assign new owners or upload a picture you just snapped and attach it to a Job. The possibilities are nearly unlimited.

 

Sure, there are only three benfits listed here, but without much thought I’m sure you could think of a few more. Let me know in the comments below.

And for some additional food for for thought, check out this white paper on “The Benefits of Mobile HMIs” and tell me I’m not absolutely right about this:

Download White Paper